Get in touch
Let’s Work Out
Whether This Fits.
Tell us what the work is. A fifteen-minute discovery call, no obligation, and an honest answer at the end of it.
How to reach us
Start With An Email.
Send us a line about what you are trying to cover — sales, support, recruitment admin, quote follow-up, or something that does not fit neatly into any of those. Tell us roughly how much of it there is, and we will come back to arrange a call.
- Emailhello@spheresyncconnect.com
- Where we areManaged from the United Kingdom, delivered from South Africa
- When we are aroundGMT+2, which overlaps the UK working day almost entirely
What we will ask
Four Questions.
- 01
What Is The Work?
The actual task, not the job title. “Nobody chases our quotes” is a better brief than “we need an admin”.
- 02
How Much Of It Is There?
Roughly how many hours a week it takes now, or how many it would take if it were being done properly.
- 03
Where Does It Happen?
Which systems — CRM, helpdesk, phone, inbox. The team works in yours, so it helps to know what they are.
- 04
What Would Good Look Like?
The measure you would actually judge it on in three months.
What we do
Not Sure Which One You Need?
Pick the closest and we will work out the rest on the call. Plenty of engagements end up as a blend of two.
- 01 Sales Development & Lead Generation Cold outreach, lead generation, appointment setting and follow-up, run by a dedicated team so your closers spend their day closing.
- 02 Customer Service & Support Professional teams handling enquiries, resolving issues and giving your customers one consistent standard of service.
- 03 Recruitment Support Candidate sourcing, client outreach, compliance and mobilisation, so your consultants stay on the phone to the people who matter.
- 04 Construction & Field Services Appointment setting, quote follow-up and customer care for contractors and field service businesses.
- 05 Insurance & Financial Services Outbound support, lead generation and quote follow-up shaped around how insurance and financial services firms have to work.
- 06 Tech & SaaS Sales Outbound sales, demo bookings, lead follow-up and CRM support for software businesses building a repeatable pipeline.
Questions
Before You Get In Touch.
What happens on a discovery call?
Fifteen minutes. We ask what the work is, what it currently costs you in time, and what good would look like. You get a straight answer on whether we can help and roughly what it would take. There is nothing to prepare.
Is there any obligation?
None. If the honest answer is that the work should stay in-house, that is what we will tell you.
What should we have ready?
Nothing formal. It helps if you know roughly how many hours a week the work takes now and which systems it happens in, but if you do not, the call is a good place to work that out.
How soon can a team start?
It depends entirely on the role — a straightforward support function is a very different recruitment brief from a specialist outbound desk. We will give you a realistic timeline on the call rather than a stock answer here.
Get started
Tell Us What The Work Is.
We Will Tell You Honestly Whether We Can Help.
A fifteen-minute discovery call, no obligation. If outsourcing is the wrong answer for what you are trying to do, we would rather say so on the call than three months in.